Update - StrongDM has identified the issue blocking email delivery for our UK Control Plane. Currently users will not receive emails for the following reasons:
*New user invitations
*Access request workflow notifications (these will still work within the Admin Console and Slack/Teams)
Please note, that Customers using StrongDM's native authentication (username/password) are currently unable to invite new users, but Customers using an external authentication provider are still able to onboard new users.

Jul 10, 2025 - 17:02 UTC
Identified - SDM is currently working to resolve the issue. We will update again once we have additional information.

Standard functionality for those already invited to SDM remains normal.

Jul 10, 2025 - 16:22 UTC
US Control Plane Operational
90 days ago
100.0 % uptime
Today
Admin UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
UK Control Plane Operational
90 days ago
100.0 % uptime
Today
Admin UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
EU Control Plane Operational
90 days ago
100.0 % uptime
Today
Admin UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 11, 2025

No incidents reported today.

Jul 10, 2025
Completed - The scheduled maintenance has been completed.
Jul 10, 16:22 UTC
Scheduled - Per AWS the following Redshift downtime windows will be happening this weekend. This will impact our reporting page in the admin UI.
EU between 2025-07-05 21:00 UTC and 2025-07-05 21:30 UTC
UK between 2025-07-05 22:00 UTC and 2025-07-05 22:30 UTC
US between 2025-07-06 06:00 UTC and 2025-07-06 06:30 UTC

Jul 4, 16:36 UTC
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Resolved - This incident has been resolved.
Jul 3, 23:15 UTC
Monitoring - We have found and resolved the issue affecting the US control plane. Estimated impact on performance was approximately 6 minutes. We are continuing to monitor affected systems.
Jul 3, 22:31 UTC
Investigating - We're currently investigating an issue that is causing degraded performance for some users. We will provide further updates as they become available.
Jul 3, 22:21 UTC
Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.