Update - StrongDM has identified the issue blocking email delivery for our UK Control Plane. Currently users will not receive emails for the following reasons: *New user invitations *Access request workflow notifications (these will still work within the Admin Console and Slack/Teams) Please note, that Customers using StrongDM's native authentication (username/password) are currently unable to invite new users, but Customers using an external authentication provider are still able to onboard new users.
Jul 10, 2025 - 17:02 UTC
Identified - SDM is currently working to resolve the issue. We will update again once we have additional information.
Standard functionality for those already invited to SDM remains normal.
Jul 10, 2025 - 16:22 UTC
US Control Plane
Operational
90 days ago
100.0
% uptime
Today
Admin UI
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
UK Control Plane
Operational
90 days ago
100.0
% uptime
Today
Admin UI
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
EU Control Plane
Operational
90 days ago
100.0
% uptime
Today
Admin UI
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Jul 10, 16:22 UTC
Scheduled -
Per AWS the following Redshift downtime windows will be happening this weekend. This will impact our reporting page in the admin UI. EU between 2025-07-05 21:00 UTC and 2025-07-05 21:30 UTC UK between 2025-07-05 22:00 UTC and 2025-07-05 22:30 UTC US between 2025-07-06 06:00 UTC and 2025-07-06 06:30 UTC
Jul 4, 16:36 UTC
Resolved -
This incident has been resolved.
Jul 3, 23:15 UTC
Monitoring -
We have found and resolved the issue affecting the US control plane. Estimated impact on performance was approximately 6 minutes. We are continuing to monitor affected systems.
Jul 3, 22:31 UTC
Investigating -
We're currently investigating an issue that is causing degraded performance for some users. We will provide further updates as they become available.
Jul 3, 22:21 UTC